Where does your company stand today in terms of after-sales?
For a little more than 1.5 years now I have been working as an independent consultant and interim manager in mechanical engineering. The fee that customers paid for my services, with an average mandate length of 2-6 months, was usually recovered within 2-5 months. This corresponds to an ROI of 2-5 months. When was the last time you achieved a comparable ROI with your investments?
Read the whole article